Welcome to Total Retail Training

Running a business without policies in place is like driving blindfolded. At some point you will crash.

Have you had any of your team say “ I didnt know or I wasn’t shown, nobody told me”

As you employ new team members, it is crucial they understand what is required of them to maintain a high level of service and avoid future issues.

Your policies and procedures will provide your team with a step by step guide on delivering a consistent level of service, and describe organisational requirements. Your policy manual will ultimately ensure your team understand company expectations, instantly reducing complaints and eliminating chaos from an unorganised team.

Your new policy manuals will save you countless hours of research and typing! simply edit by inserting your company and make any necessary changes where required, your manuals are fully customisable.

Introducing your new set of policy manuals will be the best thing you do this year, your team will thank you!

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