Welcome to Total Retail Training

Total Retail Training is a national resource for retailers, providing quality information to our members, and to assist not only businesses but individuals achieve their goals. Visit the shop for pre-written Staff Induction Manuals, Operation Manuals & HR Manuals, DIY mystery shopper. Whether your business is large or small, Total Retail Training pre-written manuals will save you enormous amounts of time and money. Developed in Word format, you can personalise the manuals to suit your business, or simply insert your business name start straight away. Read below for more information, or visit the shop.

How much are informed staff worth to your business?


Policies & Procedures Manual

Total Retail Training Policies & Procedures Manuals will save you time and increase your chances of winning in retail. Can you afford thousands of dollars to pay a staff member to develop a set of manuals? or better still a consultant that charges $150 per hour? For a small fraction of that you can have a complete set of manuals within minutes.

Developed in Word format, written in plain english Total Retail Training Policies & Procedures pack include Staff Induction Manual, Operations Manual & HR Manual give you the ability to customise and make changes to suit you and your business or simply use them as they are.

How will these manuals help you to be more successful?

Total Retail Training Policies & Procedures represent the heart of your business. They clearly remove any confusion and ensure your employees understand all aspects of your business. This leads to increased efficiency and productivity, helping you to focus on your business and become more successful.

For a breakdown on what is covered in each manual, please click on this link.


Policy Manuals

Only $299 inc GST (but be quick!)

Total Retail Training policy manuals, are covered by a 30-day Money Back Guarantee. If you are not satisfied with the product, we will happily refund your money, minus a $30 administration fee.


Investment only $299 inc GST (includes Staff Induction Manual, Operations Manual and HR Manual)


“We understand the retail industry, and are committed to your success”